Privacy Policy
How we collect, use, and protect your personal information.
Information We Collect
We collect personal information that you provide during registration and throughout the trip management process. This includes your full name, date of birth, email address, phone number, passport details, emergency contact information, physical address, and payment records.
How We Use Your Information
Your information is used for trip administration, booking management, document processing, payment tracking, communication about the trip, and to fulfill our obligations as trip organisers. We may also use your email address to send important trip updates, deadline reminders, and administrative notices.
Information Sharing
We do not sell or rent your personal information. We may share necessary details with airlines, hotels, insurance providers, and other service providers solely for the purpose of completing your travel bookings. All third-party service providers are required to handle your data in accordance with applicable privacy laws.
Document Storage
Documents you upload (passport copies, payment slips, identification) are stored securely in encrypted cloud storage. Access is restricted to you and authorised administrators only. Documents are accessed via time-limited secure URLs and are not publicly accessible.
Data Security
We implement appropriate security measures to protect your personal information, including encrypted data transmission (HTTPS), secure password hashing, role-based access controls, and regular security reviews. However, no method of electronic transmission is 100% secure.
Data Retention
We retain your personal information for the duration of the trip planning process and for a reasonable period after travel is complete, as required for record-keeping and any post-trip administration. You may request deletion of your account and associated data at any time.
Your Rights
You have the right to access your personal data, request corrections, request deletion of your data, and withdraw consent for data processing. To exercise any of these rights, please contact the trip administrator through the support section of your dashboard or via the contact page.
Cookies & Analytics
Our platform may use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics that identify individual users.
Contact
If you have questions or concerns about this privacy policy or how your data is handled, please contact us through the contact page or reach out to the trip administrator directly.
Last updated: March 2026. This policy may be updated from time to time. Participants will be notified of any material changes.